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Terms and Conditions

Limitations

Participation

Eligibility

Casino La Vida employees, subsidiaries and affiliates, advertising or other agencies, licensees, licensors, distributors and any other associated or affiliated companies are not eligible to play at the casino. The same applies to the immediate family members of any such persons.

Rules, Terms and Conditions
By the act(s) of:

  1. Visiting our internet website
  2. Opening an account at the casino, either via the website or any other means
  3. Downloading the software or obtaining it by any other means
  4. Installing the software
  5. Operating the software
  6. Making use of any guest or real account at the casino
  7. Accepting any prize from the casino

The Player warrants and certifies their understanding and acceptance of the rules, terms and conditions set forth below:

  1. The Player becomes party to and agrees to abide by all of the rules, terms and conditions specified by the casino, including any revisions that may take place periodically. The player specifically agrees to abide by the rules of eligibility as set out above.
  2. The Player agrees not to open, use or reuse an account at the casino, nor participate at the casino, nor accept any prize from the casino if they do not fully understand, agree to become party to and abide by all rules, terms and conditions specified or revised periodically on this website.
  3. The player agrees to review at least once a month these rules, terms and conditions as specified on this website. The Player warrants that there are no legal or other restrictions or prohibitions on their participation at the casino within their jurisdiction.
  4. The Player accepts that it is their sole responsibility to ascertain whether or not online gaming is legal in their jurisdiction.
  5. The Player acknowledges that in order to be eligible for any promotion or bonus in GBP, they must have a registered address in Great Britain and be playing from Great Britain. The casino reserves the right to withhold bonuses resulting from deposits in GBP made from outside of this jurisdiction.
  6. Only players residing in EuroZone and continental Europe excluding Great Britain are eligible to claim a bonus as a result of depositing in Euros. The casino reserves the right to withhold bonuses resulting from deposits in Euros made from outside of this jurisdiction.
  7. The Player is an "adult" over the legal age of majority, as legally defined and / or accepted within their jurisdiction.
  8. The Player does not find our website, software, promotional or other material to be in any way offensive, indecent, objectionable or obscene.
  9. The Player will not allow any third party to use their account(s) at the casino, nor to make use of the software, nor to accept any prize from the casino. In particular, the Player shall not allow any minor child any form of access to any of the above.
  10. You are solely responsible for keeping your account number and password secure and secret. You shall not allow any other person or third party including, without limitation, any minor, to use or reuse your account, access and/or use any materials or information from the Web site, accept any Prize, or participate in the Games. You are solely responsible for any purchases and/or losses that may occur on your account.
  11. The Player accepts and understands that no deposit or betting is required in order to obtain and operate the software.
  12. The Player indemnifies this online casino, its employees, officers, directors and any and all associated or affiliated persons or organizations against any and all costs, expenses, liabilities and damages arising from any transaction of the Player at the casino. Such transactions shall include but not necessarily be limited to the Player's:
    • Entry, use or re-use of this website
    • Use or re-use of any materials at or obtained from the website
    • Entry, use or re-use of the casino server
    • Participation at this online casino
    • Acceptance of any prize from this online casino
    • Use or re-use of the casino software, whether downloaded from the website or obtained by any other means
  13. The Player further and specifically indemnifies this casino, its employees, officers, directors and any and all associated or affiliated persons or organizations against any and all costs, expenses, liabilities and damages arising from any legal or other action taken either by or against the Player arising from any and all interaction with our casino and/or any of its employees, officers, directors and any and all associated or affiliated persons or organizations. Such action shall include (but not necessarily be limited to) any actions that might arise as a result of the criminalization of online/Internet wagering within the Player's jurisdiction.
  14. The Player obtains no rights to this casino's trade name, specific terms (i.e. the payoff line) or any other terms or materials contained in the website or the software. In the event of the Player applying for a real money account at our casino, the Player in so doing authorizes us and/or our designated agent(s) to investigate his/her creditworthiness in connection with the aforementioned application and/or any subsequent deposits that the player might make at the casino.
  15. Due to e-commerce and online gaming regulations and also requirements by the Federal Action Task Force (FATF), the casino reserves the right to conduct a security review and may require you to provide such security documents that the casino deems necessary in order to maintain our high levels of customer protection and security. In the event of failure to comply with such security requests, the casino reserves the right to void any winnings on your account and/or restrict further purchases and withdrawals and/or lock the account.
  16. The Casino reserves the right to correct any error in bonus points, casino credits, and/or prizes awarded. Winnings will not be affected but the players balance will be adjusted to reflect the correct amount when any error is detected.
  17. Due to revised banking restrictions; La Vida is limited in the value per cashin that can be payable to each player on a weekly basis. We will pay a maximum of 2500 (in local supported currency) per week to players that have a single cashin or accumulative cashins over the value of 2500 (in local supported currency) in the same week.
  18. The casino will regard any deposit into your casino account as indication of your intention to wager at our online casino. Should you fail to do so, all purchase and payment processing fees will be deducted.
    In such cases, the casino management has the right to remove the above mentioned processing fees from your casino balance without any prior notification.
    Making a deposit and then requesting a cash-in without wagering will not be accepted. Players thus accept and understand that the casino has the right to refuse the cashin from being processed and that all decisions made by the casino are final.
  19. During a player's first month of gaming at the casino no E-Check returns will be accepted on any casino account. In the event that the casino receives any E-Check returns within one month from the first purchase, all winnings will be lost, even if the returns have been settled.
  20. The Player accepts that it is their sole responsibility to ascertain whether they have sufficient funds in the bank account selected to be debited for e-check or any other web wallet deposits made at the casino at the time that the deposit is made and at the time the deposit is debited from the Player's bank account. The casino reserves the right to reject deposits with insufficient funds in the account to be debited at the time of the deposit and/or void any winnings accrued as a result of that deposit. For the avoidance of any doubt it is considered fraudulent to make an e-check or any other web wallet deposit into the casinos or poker rooms when there is insufficient money in the bank account selected to be debited at the time of the deposit, even if it is the player's intention to transfer the funds at a later stage. If the casino is suspicious of any deposits prior to paying any winnings, it may request proof that the funds were available at the time that the deposit was initiated.
  21. The Casino reserves the right to refuse access to the Casino of any person. The casino also reserves the right to withhold any withdrawal they suspect are in anyway linked to fraudulent activity.
  22. Any and all suspicious activity that takes place within the casino will be reported to the appropriate law enforcement agencies.
  23. The Casino is licensed under the terms of Kahnawake Gaming Commission, Canada.
  24. Dormant accounts that have not been accessed for 3 months or more will have their available balances purged. These balances will be held in a suspense account should the player wish to access them again. Full notification will be received by the player prior to balances being purged.
  25. These Terms and Conditions may be published in a number of languages for information purposes and ease of access by players. It is only the English version that is the legal basis of the relationship between you and Casino La Vida and in case of any discrepancy between a non-English version of these Terms and Conditions, the English version shall prevail.

Opening Offer Terms and Conditions

  1. The opening offer for Casino La Vida is a step up offer that is comprised of four seperate deposit match bonuses. Each deposit bonus is credited upon successful receipt of the player's deposits.
  2. The first four deposit offers are only available to be claimed within 10 days from the date of registration of the player's casino account.
  3. In order to get the completion bonus, you need to deposit at least $/£/€/AUD/CAD 50 (in local supported currency) per purchase match for 4 deposit matches for the 20 Free Spins or deposit at least $/£/€/AUD/CAD 100 (in local supported currency) per purchase match for 3 deposit matches for the 100 Free Spins Once you've done this, your Completion Bonus of $/£/€/AUD/CAD 20 (or local supported currency) will take up to 72 hours to be credited to your casino account.
  4. This opening offer is applicable to both downloadable and flash casino accounts.
  5. In the interest of avoiding any confusion related to this promotion you are committing to the wagering requirements in accordance with the normal Terms and Conditions.
  6. These include: your deposit may be cashed in, providing any minimum bet requirements associated with redeemed bonuses have been satisfied.
  7. Any winnings from Free Spins are credited to the player’s bonus account and are subject to a 50 times play through before they may be cashed in.
    Different games played may contribute a different percentage of the play through requirements.
    Click here for more info...
  8. All promotions can only be claimed once per person, household, family, household address, email address, credit card number, or shared computer environment such as a library, workplace, fraternity, university or school.
  9. You acknowledge that in order to be eligible for any promotion or bonus, you must be playing with the primary currency used in the country where you have a registered address from where you are playing. The casino reserves the right to withhold bonuses resulting from deposits in any currency made in contradiction to this condition. If the currency of your country of residence is not available you will need to play in US Dollars.
  10. In the event that the casino deems a player to have misused a casino account for the exploitation of promotional offers, without ever demonstrating any degree of risk with personal funds or serious intention to play, the redemption of all such promotional offers, including but not limited to sign up bonuses, will be suspended until such time as the player demonstrates a playing history whereby a risk of personal funds is periodically demonstrated at the casino.
  11. This opening offer cannot be claimed in conjunction with any other promotion.

Promotion Terms and Conditions

Any sign-up bonus is only valid on your first deposit.
  1. All promotions can only be claimed once per person, household, family, household address, email address, credit card number, or shared computer environment such as a library, workplace, fraternity, university or school.
  2. Unless specifically stated otherwise no two promotions can be used in combination and promotions only apply to deposits and wagers on Casino La Vida download software.
  3. Every effort will be made to credit your account with any promotional points within one business day although normally they will be there much faster. Promotions that are earned over a time period such as weekend or monthly bonuses will be awarded within one business day after the end of that time period i.e. on the Monday after the weekend or on the 1st business day of the following month.
  4. Doubling up on any game at the casino will not count towards your wagering requirements.
  5. Casino La Vida reserves the right to refuse a promotional bonus for any reason whatsoever, including, but not restricted to player abuse.
  6. You are only allowed one real active account. If you have more than one account at a casino then all winnings will be void.
  7. If the Credit Card or Ewallet used to deposit and/or withdraw funds is not in the name of the individual registered on the Casino account, then all winnings will be void.
  8. Players who win a sum that is 5 times, or more, greater than their total purchases across Casino La Vida will only be able to withdraw winnings at a sum of $2,500.00 a week.
  9. Promotional offers by email are for the intended recipient only and cannot be transferred. If you are not the intended e-mail recipient, the offer is null and void.
  10. All casino promotions are reviewed regularly and we reserve the right to change the offer and or terms at any time.
  11. Promotional bonuses/prizes that remain unused in a player's account for longer than 3 months from the date of registration will be forfeited. Promotional bonuses/prizes will be deemed "used" once the minimum wagering requirements have been met.
  12. If, while playing at this Casino, you win a sum regarded by the Casino Management as worthy of publicity, you agree to make yourself available for any event of such nature arranged by the Casino. At all times, the Casino will do its utmost to protect your privacy.
  13. While the Casino protects all personal data entrusted to us, we reserve the right to use Players' first names in any Casino announcement pertaining to promotion results.
  14. Employees, officers and directors of the Casino, its promotional or other agencies, licensees and licensors, service providers and any other associated or affiliated companies shall not be eligible for entry. The same terms shall apply to the direct families of such persons.
  15. Casino La Vida reserves the right to examine player’s engagement in the casino to determine whether or not promotion abuse has taken place. Even if the player has complied with the Terms and Conditions, there are certain instances where promotion abuse can still occur. Non-compliance with the Terms and Conditions is also considered abuse. In these instances Casino La Vida has the right to take the necessary action against a player to rectify the situation. These actions shall be as follows:
    • If the player is identified as a promotion abuser, then Casino La Vida has the right to refuse promotional bonuses or deposit match bonuses to the player. If the player has made an initial deposit to receive such bonuses, this deposit will be refunded and the player will not benefit from the promotion or bonus
    • Casino La Vida reserves the right to terminate abusive players’ accounts with immediate effect, should they deem it necessary
    • Players that are found to be taking advantage of the promotions and bonuses in an abusive manner that are still admitted to the casino will be refused access to receiving promotional offers
    • In such a case as the player taking advantage of his or her casino account for promotional offers only, and not demonstrating any intention to play or personal risk with his or her funds, the offers of bonus offers and promotional offers (including but not limited to sign up bonuses) will be withdrawn and withheld. This will remain in place until such time as the player demonstrates a significant purchase history within the casino
    • Casino La Vida contributes to and makes use of a network database of fraudsters and promotion abusers. Persons found to be on this database can be refused access to the casino and will be refused access to any promotional offers or bonuses. Casino La Vida reserves the right to lock their accounts at any time.
    • Information relating to known abusers and fraudsters can and will be directed to Datacash, our e-cash partners, and could result in players being refused access to other casinos using Datacash
  16. The sign up bonus is determined by the date an account is opened. If a player opens an account but leaves it dormant for a period of time, the player will still be awarded the sign up bonus that was active when they joined the casino.
  17. Players must take up the opening offer before they become eligible for any other promotions within the casino.
  18. Only promotions specifically advertised on this Casino’s website will be honoured by the Casino. Any promotional offer issued by any other party, including but not limited to affiliated persons or organizations, may not be recognized by this Casino and are thus deemed invalid.
  19. Any promotional CD offer distributed by Casino La Vida is for the intended recipient only and cannot be transferred. Players must have received a written invitation addressed to them from Casino La Vida in order to take advantage of any part of this promotion. Should you be passed the CD by a non representative of Casino La Vida or if you are not the intended recipient of the CD, the entire offer is null and void.
  20. Any promotion or giveaway run by the casino for any kind of merchandise or cash is not inclusive of any taxes, registrations, licensing, insurance, postage or delivery unless otherwise stipulated within the promotion terms and conditions.
  21. Any cash prizes awarded by the casino will be paid directly into the recipients Casino La Vida account or casino account.
  22. With the mid-week and weekend promotions available to players where players are eligible to receive an amount of free spins, players need to deposit a minimum amount as depicted in the promotional mailer, in order to receive the free spins.
  23. In the case that players do not deposit the minimum amount, they will be eligible for the match bonus offered as a second step, and they will not receive the free spins.
  24. Players who deposit the minimum amount and meet the criteria will receive the free spins as well as be eligible for the match bonus on their second deposit.

We apologize for any inconvenience but we are required to take these steps due to abuse in the past. Please be aware that all suspicious withdrawals will be audited before being processed.

CashBack Terms and Conditions

  1. The Cash Back offer is granted to players at the Casino's discretion
  2. The Cash Back bonus is credited automatically every Wednesday to players that qualify
  3. Standard wagering and minimum cashin requirements apply
  4. Players must have deposited and wagered in the previous week to qualify for the cashback bonus
  5. The cashback bonus expires automatically after 48 hours should the bonus not be played

No Deposit Bonus (where offered) Terms And Conditions

Triple Bonus Terms

Scratch Card Promotions (where offered)

Hawk Eye Bonus

Bonus Account Terms and Conditions

Rules:
  1. A Player's total account balance consists of a cash account balance and a bonus account balance.
  2. A Player's bonus account cannot be cashed in, but can be used to place wagers.
  3. A player's cash account may be cashed in provided any minimum bet requirements associated with redeemed bonuses have been satisfied.
  4. Specific play-through requirements are indicated in the terms and conditions of each promotion.

Bonus Account Terms and Conditions include:

  1. Bonus amounts credited to a Player's bonus account are subject to 30 times play through before they may be cashed in.
  2. Different games played may contribute a different percentage of the play through - up to 100%, towards the required play-through.
  3. The contributing percentages are as follows:

  4. Games Wagering Percentage
    Slots and Parlor Games (Keno and Scratch Card Games) 100%
    All Table Pokers (except Caribbean Draw Poker,  3 Card Poker,  Texas Holdem Poker, Texas Holdem Bonus Poker), Casino War, Red Do 25%
    All Roulettes, All Blackjacks (except Classic Blackjack), Craps, Sicbo, 3 Card Poker,  Texas Holdem Poker, All Video/Power Pokers (except  All Aces Video/Power Pokers) 10%
    Baccarat 8%
    Texas Holdem Bonus Poker,  Caribbean Draw Poker, Classic Blackjack, All Aces Video/Power Pokers 2%

  5. As the required play-through requirements are met, funds are automatically transferred from the Player's bonus account to their cash account.
  6. Play-through is achieved when any real money wager is made.
  7. For any wagers made, the wager is deducted from the Player's cash account. If there is no cash available, then the wager is deducted from the bonus account. This effectively means that funds in the Player's bonus account are only played if there is no cash balance.
  8. If a Player makes a withdrawal, their bonus account is reset to zero. This means that if a Player chooses to take back the money they deposited, they will lose any bonus money they may still have remaining in their Bonus Account.
  9. Winnings on wagers made from a Player's cash account are credited directly to their cash account. Winnings on wagers made from a Player's bonus account are credited to their bonus account.
  10. Where crediting a Player's bonus account with winnings would result in the bonus account exceeding the size of the original bonus amount, any excess winnings are credited to the Player's cash account.
  11. Note: This is less any automatic transfers from bonus account to cash account that had occurred.
  12. If the casino deems that the autoplay feature has been used for the purpose of meeting bonus account wagering requirements, Casino La Vida reserves the right to void winnings.
  13. Observations of playing patterns such as the playing for deliberate minimum risk, equal, zero margin or hedge betting may not be considered as playing in the appropriate spirit for the purposes of meeting bonus wagering requirements. Should the Casino deem that these practices have been utilized for the specific purpose of meeting wagering requirements the casino reserves the right to withhold any cashins and/or confiscate all winnings.
  14. The casino reserves the right to withhold cashins and winnings from players who have used even money bets on Roulette, Sic Bo and Craps.
  15. The casino reserves the right to withhold winnings from players who have used the double up feature to increase bet values.
  16. Other practices of playing behaviour which may lead to the casino withholding cashins and/or confiscating all winnings include, but are not limited to placing single bets whereby the wager consists of the majority of the total available balance and the bonus balance contributing to a significant portion of that balance. The placing of single bets that are equal to or in excess of 30% of the bonus that is credited to your account in order to meet wagering requirements for the bonus is considered as irregular play, and can result in any eventual winnings being confiscated. A 'single bet' in multi-hand blackjack means the sum of all bets placed in all positions for that deal. Should the casino deem that practices such as this have been utilized; the casino reserves the right to withhold any cashins and/or confiscate all winnings.

Promotion Abuse

Casino La Vida reserves the right to examine player’s engagement in the casino to determine whether or not promotion abuse has taken place. Even if the player has complied with the Terms and Conditions, there are certain instances where promotion abuse can still occur. Non-compliance with the Terms and Conditions is also considered promotion abuse. In these instances Casino La Vida has the right to take the necessary action against a player to rectify the situation.

These actions shall be as follows:

  1. If the player is identified as a promotion abuser, then Casino La Vida has the right to refuse promotional bonuses or deposit match bonuses to the player. If the player has made an initial deposit to receive such bonuses, this deposit will be refunded and the player will not benefit from the promotion or bonus
  2. Casino La Vida reserves the right to terminate abusive players’ accounts with immediate effect, should they deem it necessary
  3. Players that are found to be taking advantage of the promotions and bonuses in an abusive manner that are still admitted to the casino will be refused access to receiving promotional offers
  4. In such a case as the player taking advantage of his or her casino account for promotional offers only, and not demonstrating any intention to play or personal risk with his or her funds, the bonus offers and promotional offers (including but not limited to sign up bonuses and winnings) will be withdrawn and withheld. This will remain in place until such time as the player demonstrates a significant purchase history within the casino
  5. Casino La Vida contributes to and makes use of a network database of fraudsters and promotion abusers. Persons found to be on this database can be refused access to the casino and will be refused access to any promotional offers or bonuses. Casino La Vida reserves the right to lock their accounts at any time
  6. Information relating to known abusers and fraudsters can and will be directed to Datacash, our e-cash partners, and could result in players being refused access to other casinos using Datacash


Cash Account Terms and Conditions include:

For players who receive a first deposit or sign up bonus, a minimum of 30 times the bonus balance must be wagered prior to making a withdrawal from their Cash account. Please note, as a player's bonus balance clears from their bonus account to their cash account the wagering required to withdraw from the cash account will also decrease.

For example, if a player receives a $/CAD/£/AUD/€100 (or local supported currency) bonus, they will have to wager approximately $/CAD/£/AUD/€3,000 (or local supported currency) based on a game with 100% wagering contribution (e.g. Slots and Parlor Games) before attempting a withdrawal. Similarly, they will have to wager $/CAD/£/AUD/€6,000 (or local supported currency) based on a game with a 50% wagering contribution (e.g. Table Poker, Casino War, Sic Bo) and so on.

Please note that there is a minimum withdrawal/cashin amount of AUD/BRL/CAD/EUR/GBP/NZD/USD 100 and DKK/NOK/PLN/SEK 500.

Self Exclusion

Players can opt to self-exclude themselves from our casino for a limited period. Our casino has 2 self-exclusion periods to help players who have problem gambling:

Note that players who have opted for self-exclusion will not receive any promotional correspondence from our agents for the period of their exclusion.

CD Promo Terms and Conditions (where offered)

  1. This promotion is only available to New Real Players - who have not previously opened a Casino La Vida account.
  2. Any promotional CD offer distributed by Casino La Vida is for the intended recipient only and cannot be transferred. Players must have received a written invitation addressed to them from Casino La Vida in order to take advantage of any part of this promotion. Should you be passed the CD by a non representative of Casino La Vida or if you are not the intended recipient of the CD, the entire offer is null and void.
  3. Minimum initial bonus wager requirements and minimum cashin requirements apply.
  4. In the case of No Deposit CD Offers: because NO purchase is required the total winnings on all NO-DEPOSIT bonuses are limited to $/£/€/AUD/CAD250 (or local supported currency) maximum. Should the player win in excess of $/£/€/AUD/CAD250 (or local supported currency) the excess will be removed from the players account before fulfilling the cashin.

 

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Page Last Updated: 18/11/2011 10:09:44